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CXNext Live: 3 Resolutions to Evolve CX in 2020

A new year is a new opportunity to prioritize how you want to evolve your customer experience (CX). To help narrow the field of possibilities, we sat down with someone who has a finger on the pulse of our customers and what they are looking to achieve in 2020, for episode 11 of CXNext Live. Here are the top 3 resolutions that track with current trends and emerging technologies and can help you evolve your CX this year,

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