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May 24, 2018 | By

Bold360 and The GDPR

Our mission with Bold360 is to provide our customers the ability to reimagine how they engage with their customers – no matter where they are.  We know that your customers are reaching out to you from all over the world.  As such we want to make sure you know that we at LogMeIn are already participating in the EU-U.S. and Swiss Privacy Shield Frameworks and are compliant with current applicable EU data protection rules. The upcoming General Data Protection Regulation (GDPR) that goes into effect this week holds us to this commitment even more so. Our team has been working hard to ensure the product is GDPR ready, thus protecting the personal data of our customers and their end-users.

In the spirit of knowledge sharing and transparency, we’re pleased to share with you the LogMeIn GDPR Readiness Center. Here, you will find a number of resources to answer your questions about how LogMeIn is approaching GDPR readiness, including:

  • An overview of how Bold360 is GDPR ready
  • Security and Privacy Organizational Controls (SPOCs) for Bold360 that describe in detail the overall security and privacy controls that are being put into place in order to protect customers’ critical data and processes
  • A general overview of what GDPR is and how LogMeIn is meeting relevant GDPR requirements
  • Frequently asked questions

We’ve also updated our Data Processing Agreement to ensure that we have appropriate legal transfer mechanisms in place in support of GDPR.

We recognize the importance and complexity that regulations like the GDPR pose to our customers. This Readiness Center provides some of the basic tools and documentation needed to understand how LogMeIn is approaching this initiative, and data security and privacy, as a whole.  We will continue to update the Readiness Center with new resources, as well as provide updates to existing resources as they become available.  Please check back often or sign up for the RSS feed for real-time updates.


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