The Future of CX, Today: Join Us For CXNext 2019
Customer Experience is more than just a buzzword – it’s becoming a cornerstone of how companies approach their entire business strategy. Customers (and the experience they have with brands) have always been important, but never more than today. Where convenience and low prices reigned supreme, now personalization, social responsibility and white glove treatment are the deciding factors for many customers. The plethora of options at our fingertips makes customer loyalty both highly coveted and incredibly hard to achieve – and one bad experience is enough to send a customer into the waiting arms of a competitor.
So how do companies create world-class CX strategies? Why not come hear it directly from them!
CXNext is a full-day summit dedicated to future-forward customer experience. Join us June 4-5, 2019 in Boston’s Historic North End where we’ll bring together some of the biggest names in CX, Customer Service, and Applied AI to discuss the latest market trends and challenges facing companies today as well as share ideas on how companies of all sizes can up their CX game. Take a peek behind the curtain and see how best-in-class organizations are using cutting edge technologies to transform their businesses and earn the long-term loyalty of their customers.
Hear about the culture of CX from Jeanne Bliss (founder of CustomerBliss and co-founder of CXPA), market trends and insights from John Ragsdale (vice president of service tech research at TSIA), and the state of AI in CX from other thought leaders that will be announced shortly.
Executives and business leaders from across LogMeIn’s Bold360 and Rescue teams will also share how we are helping companies bring their CX strategies to life.
Want to learn more about CXNext – check out our event page. We have a limited number of seats, so save your spot today!